Report a Fault

Report a Fault

Please Note:

If you experience a problem or fault with our traffic lights getting it resolved quickly is in everyone’s interest, including SRL.

Whilst SRL are the manufacturer and often the owner of the equipment, they will be hired and maintained by a third party company (such as a traffic management company or utility company) who will be responsible for faults and maintenance whilst the equipment is on the road.

You will be able to identify whose responsibility they are by either a “site apology board” detailing an emergency contact number or by looking on the back of the road signs to find the name of the company to contact.

Unfortunately SRL are unable to attend the site without first being instructed by our customer (the hirer of the equipment).